A cookie is a small text file that a website saves on your computer
or mobile device when you visit the site. It enables the website
to remember your actions and preferences such as login, language
and other display preferences so you don't have to keep re-entering
them whenever you come back to the site or browse from one page
The cookie related information is and can not be used to personally
identify you. They are not used for any purpose other than those
Your display preferences, such as contrast colour settings or font
If you have already replied to a survey pop-up that asks you if
the content was helpful or not so you won't be asked again
Enabling these cookies is not strictly necessary for the website
to function but it will provide you with a better browsing experience.
You can delete or block these cookies, but if you do that some features
of this site may not work as intended.
Google Analytics uses "cookies", which are text files
placed on your computer, to help the website analyse how users use
the site. The information generated by the cookie about your use
of the website (including your IP address) will be transmitted to
and stored by Google on servers in the United States. Google will
use this information for the purpose of evaluating your use of the
website, compiling reports on website activity for website operators
and providing other services relating to website activity and internet
usage. Google may also transfer this information to third parties
where required to do so by law, or where such third parties process
the information on Google's behalf. Google will not associate your
IP address with any other data held by Google. You may refuse the
however please note that if you do this you may not be able to use
the full functionality of this website. By using this website, you
consent to the processing of data about you by Google in the manner
and for the purposes set out above.
You can find out more about this service at http://www.google.com/analytics.
explains how we collect, use and protect information about you.
By taking any of the actions listed within that section, you agree
that we may collect and use your information in the ways described
How we collect information
We will collect information from you if you:
Register to use our website; this will include your name, address,
email address and telephone number.
Place an order for products or services on our website, this will
include your name including business name, address, contact details
including telephone number and email address.
Complete online forms, take part in surveys, write posts on any
message boards, post any blogs or participate in any other interactive
areas that appear on our website.
Provide your contact details to us when registering to use or accessing
any product or service we provide.
Contact us offline for example by telephone, fax, email or post;
Visit or browse our website, this will include information about
your website visit or use of our products or services using cookies
or similar technologies.
What we use your information for:
We will use your personal information to provide any information
on services that you have requested or any products that you have
ordered. We may also contact you for feedback on your use of our
products, services or our website.
We may use your personal data for internal purposes such as auditing,
data analysis, and research to improve our products, services, website,
and customer communications.
We may also use your information if you have contacted us by email
or offline with your consent to do so to send important notices,
such as communications about purchases and changes to our terms,
conditions and policies. Because this information is important and
sometimes critical, you may not opt out of receiving these communications.
From time to time, we may use your information that has been submitted
by yourself with consent to contact you with details about our products
and services which we feel may be of interest to you. We or they
may wish to contact you for this purpose by telephone, post or email.
You have the right at any time to stop us from contacting you for
marketing purposes. If you wish not to be contacted by us you can
send us an email with your request to firstname.lastname@example.org.
Sharing your information
We do not sell, rent or exchange your personal information with
any third party for commercial reasons, beyond any essential requirement
other than specified by law.
We do not collect information about you other than when you specifically
knowingly provide it by contacting us by email or by filling in
your contact details on contact forms. We only use your email address
to respond to your email enquiry.
We may pass collective information about the use of our website
or our products or services to third parties but this will not include
information that can be used to identify you personally.
We will disclose your information if we are required to by law.
We may disclose your information to enforcement authorities if they
ask us to, or to a third party in the context of actual or threatened
legal proceedings, provided we can do so without breaching data
Cookies and Traffic Data
Cookies are small text files which are transferred from our website,
product or service and stored on your computer's hard drive. They
are widely used in order to help websites work, or work more efficiently,
as well as to provide general usage information to the owners of
There are different types of cookies
Web analytics and similar services
Our website uses web analytics services. Web analytics cookies
allow us to recognise and count the number of visitors and see how
they move around the website, product or service. This helps us
make our service to you better.
or pixels to count users who have visited our website after clicking
through from one of our pages on another website or in emails and
to collect details of any products / services purchased. These web
beacons collect limited information which does not identify particular
individuals. It is not possible to refuse the use of web beacons.
However, because they are used in conjunction with cookies, you
can effectively disable them by setting your browser to restrict
or block cookies.
We keep a record of traffic data which is logged automatically
by our server, such as your Internet Protocol (IP) address, the
website that you visited before ours, the website you visit after
leaving our site. We also collect some site, product and service
statistics such as access rates, page hits and page views. We are
not able to identify any individual from traffic data or site statistics.
Social media icons
We may use the AddThis.com social media widget to allow you to
share our content on various networks. To view the 'Add This' Privacy
Policy or to opt out of any online behavioural advertising, please
This and click on the 'Opt Out' button.
Read further details about the cookies that we use on our
How to disable cookies
Most web browsers allow some control to restrict or block cookies
if you wish, however if you disable cookies you may find this affects
your ability to use certain parts of our website, products or services.
For more information about cookies and instructions on how to adjust
your browser settings, see the Internet Advertising Bureau website
If we hold any information about you which is incorrect or if there
are any changes to your details please let us know so that we can
keep our records accurate and up to date.
If you would like to update your records or see a copy of the information
that we hold about you, you can contact us by email at email@example.com.
If you request a copy of your information you will need to pay a
statutory fee which is currently £10.
it when you visit the website.
Security and storage of information
We will keep your information secure by taking appropriate technical
and organisational measures against its unauthorised or unlawful
processing and against its accidental loss, destruction or damage.
Some communications sent over the internet, such as email, may
not be secured unless they are encrypted. Although we do our best
to monitor and improve how we protect your personal data, we cannot
guarantee the security of your data which is transmitted to our
website or other products and services via an internet or similar
connection and any transmission of data to our site is at your own
If we have given you (or you have chosen) a password to access
certain areas of our website, product or service please keep this
password safe - we will not share this password with anyone.
If you follow a link from our website, product or service to another
site or service, this policy will no longer apply. We are not responsible
for the information handling practices of third party sites or services
and we encourage you to read the privacy policies appearing on those
sites or services.
For information about our site and Promotional Offers you can contact
us at firstname.lastname@example.org