will my Letter From Santa Be Sent?
All Letters From Santa ordered
prior to November 2019 will be processed and held for despatch
commencing the 1st of November2019. Orders placed after this
date are despatched immediately on the same day before 2pm or the following working
day to ensure you receive them for Christmas morning. Please check last posting
dates for late orders made in December.
Last Post Dates for Royal
Mail 1st Class Post deliveries within...
United Kingdom -
20th December 2019
Europe - 10th December 2019
- 10th December 2019
Orders should be made
prior to the above dates dependant on your location.
is the delivery charge on orders?
For orders within the United Kingdom
delivery is included in the price of the purchase. For orders outside the United
Kingdom a small charge of £1.49 for delivery within the UK and slightly
higher for Europe and the rest of the world from £2.00 upwards is applied
to each order. This is inline with the recent postal increases made by Royal Mail.
information do you keep?
We only keep the basic information you enter
to enable us to process your order. We use PAYPAL for online payments. Payment
information is kept confidential by PayPal, and is not shared with any merchants
including Letter Sent From Santa.
My Order hasn't arrived
If you have not received your order please contacts us so we
can chase the status of your order with Royal Mail to find out when it will be
delivered. ordering your Santa letter early will ensure you receive it in time
for Christmas Day. For more information on last posting dates for the christmas
period please check with Royal Mail. All our letters are sent 1st Class Post with
Royal Mail. Unfortunately we cannot guarantee deliveries being on time for orders
made late December, however we do despatch them same day or next working day via
1st Class Royal Mail.
For missing letters please contact us - Royal
Mail deems a letter is classed as missing after 15 working days...
hurry and order early to avoid disappointment...